Privacy Policy
Willow Bees Group
Effective Date: March 16, 2026 Last Updated: March 16, 2026
1. Introduction
Welcome to the coaching program operated by Willow Bees Group, a company located in the State of Delaware, United States ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our coaching services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue use of our website and services immediately.
2. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our website, register for coaching sessions, fill out a form, subscribe to a newsletter, make a purchase, or otherwise interact with us.
Personal Information Provided Directly by You — This includes your full name, email address, phone number, mailing address, billing and payment information, professional background and employment details, and any health, wellness, or personal development information you voluntarily share during coaching intake forms, assessments, or sessions. It may also include any other information you choose to provide through correspondence, testimonials, or feedback forms.
Information Collected Automatically — When you access our website, we may automatically collect certain technical information such as your IP address, browser type and version, operating system, referring URLs, pages viewed and time spent on those pages, click patterns and navigation paths, device identifiers, and the date and time of your visit.
Cookies and Tracking Technologies — Our website may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze usage trends, and administer the website. You may control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
3. How We Use Your Information
We use the personal information we collect for the following purposes: to provide, operate, and maintain our coaching services and website; to process transactions, registrations, and enrollments; to personalize your experience and deliver content and offerings tailored to your interests; to communicate with you, including sending confirmation emails, scheduling information, invoices, updates, and promotional materials; to respond to your comments, questions, and requests and to provide customer support; to conduct assessments and track coaching progress as part of our program; to analyze website usage to improve our services, website functionality, and user experience; to comply with legal obligations and enforce our terms and policies; and to detect, prevent, and address fraud, security issues, or technical problems.
4. Legal Bases for Processing (For Users in the European Economic Area)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases as established by the General Data Protection Regulation (GDPR): performance of a contract when processing is necessary to fulfill our coaching services agreement with you; your consent, which you may withdraw at any time; our legitimate interests in operating, improving, and promoting our business, provided those interests are not overridden by your fundamental rights; and compliance with a legal obligation to which we are subject.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in certain circumstances. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, email marketing platforms, scheduling software providers, and website hosting and analytics providers. These service providers are contractually obligated to use your information only as necessary to perform services on our behalf and to maintain its confidentiality.
We may also disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred as part of that transaction. Additionally, we may share aggregated or de-identified information that cannot reasonably be used to identify you for business analytics, research, or marketing purposes.
6. Data Security
We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. These measures include encryption of data in transit using SSL/TLS technology, secure storage of personal data with access controls, regular security assessments and updates, and limited access to personal information on a need-to-know basis among our staff. Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Coaching session records and related personal development information will be retained for the duration of your participation in our program and for a reasonable period thereafter, unless you request earlier deletion. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information.
All Users — You may opt out of receiving promotional communications from us by following the unsubscribe link in any email we send or by contacting us directly. You may also request access to the personal information we hold about you and request correction of any inaccurate information.
Users in the EEA, UK, and Switzerland (GDPR Rights) — In addition to the above, you have the right to request erasure of your personal data, the right to restrict or object to our processing of your personal data, the right to data portability (receiving your data in a structured, commonly used, machine-readable format), and the right to withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority in your country of residence.
Users in California (CCPA/CPRA Rights) — If you are a California resident, you have the right to know what personal information we have collected, the right to request deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Willow Bees Group. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of every website you visit. We are not responsible for the privacy practices or content of any third-party sites.
10. Children's Privacy
Our coaching services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child under 18 has provided us with personal information, please contact us immediately.
11. International Data Transfers
If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws of the United States may differ from those of your jurisdiction. By using our website and services, you consent to the transfer of your information to the United States. Where required by applicable law, we will implement appropriate safeguards such as Standard Contractual Clauses to protect your data during international transfers.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes will be communicated via email or through a prominent notice on our website prior to the changes taking effect. Your continued use of the website and services after any modifications constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Willow Bees Group State of Delaware, United States
Email: [email protected]
Mailing Address: 2676 Fairlight Drive, Middletown, DE 19709
For data protection inquiries from individuals in the EEA, UK, or Switzerland, please direct your correspondence to the contact above with the subject line "Data Protection Inquiry."